Terms and conditions

About these terms

These terms and conditions apply when you use proedent.com (“Proedent”, “we”, “us”), play any of our games or create an account. Please read them before you play. If you don't agree with them, please don't use Proedent.

We may update these terms from time to time. The date at the top shows the latest version. If we make a change that matters to you, we'll show a notice on the site, and for account holders we may also tell you by email.

Who can use Proedent

• You must be 18 or over.
• You must live in the United Kingdom and use Proedent from the UK.
• You must not use Proedent if real-money gambling is a problem for you, or if you've excluded yourself from gambling and believe free games could affect that.

We ask you to confirm your age and location when you arrive, and we ask for your date of birth when you create an account. We may close any account that we reasonably believe belongs to someone under 18 or outside the UK.

What Proedent is

Proedent is a free social casino: a collection of slot-style and instant win games made by our own studio. It is for entertainment only.

Virtual coins

• Coins are virtual tokens we give you for free: as a welcome gift, as a daily bonus and as level rewards.
• Coins have no monetary value. They are not your property, and they cannot be bought, sold, transferred, gifted, exchanged or cashed out.
• Coin balances inside a game are handled by that game. The balance on My account is the one saved with your Proedent account.
• We may change how many coins we give out, or reset balances (for example after a technical fault or misuse), at any time. Because coins have no value, no compensation is due if this happens.

Your account

You don't need an account to play. If you create one:

• Give us accurate details, including your real date of birth.
• Keep your password private and don't share your account. You're responsible for activity on it.
• You can only have one account.
• Tell us straight away through the contact form if you think someone else has used your account.

You can sign up with an email address and password, or with Google. If you use Google, Google's own terms also apply to that sign-in.

Levels, XP and bonuses

When you're signed in, opening a game earns experience points (XP). Reaching a new level adds bonus coins to your balance. A daily bonus can be collected once every 24 hours from My account. We decide how XP, levels and bonuses work and may change them. Trying to earn XP or coins by automated or abusive means is not allowed.

Fair use

Please don't:

• use bots, scripts or other automated tools on Proedent;
• try to get around our age, location or security checks;
• interfere with, overload or try to break into our website, servers or games;
• copy, re-host or sell our games, artwork or text;
• use Proedent for anything unlawful, or to harass anyone through our contact forms.

Our games and content

All games, artwork, text, logos and code on Proedent belong to us or our licensors and are protected by intellectual property law. You may play the games for your own personal, non-commercial entertainment. Nothing in these terms gives you any other rights to them.

Games are provided as they are. They are for fun, and outcomes are decided by each game's own software. Results in a free game are no guide to how you would do at real-money gambling.

Breaks, restrictions and closing your account

You can delete your account at any time from My account. You can also ask Player Care to pause your account for a set time or restrict it, using the contact form or the Write to Player Care button at the bottom of every page.

We may suspend or close an account if we reasonably believe these terms have been broken, if the account belongs to someone under 18 or outside the UK, or if we're concerned about the player's wellbeing. Where appropriate we'll tell you why.

Availability

We try to keep Proedent running smoothly but can't promise it will always be available or free of errors. We may change, add or remove games and features, or close Proedent, at any time.

Liability

Proedent is free, and coins have no value, so we are not responsible for any loss of coins, levels or game progress. We are not liable for losses that were not reasonably foreseeable, or for business losses.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. Your statutory rights as a consumer are not affected.

Privacy and cookies

Our Privacy policy explains what personal information we collect and how we look after it. Our Cookie policy explains the small amount of browser storage we use.

Law and disputes

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you have a complaint, please contact us first or email [email protected] and we'll try to sort it out.